Note - Christmas/New Year holiday shipping information:
All orders placed between Christmas and the new year will ship on Thursday the 2nd of January. Australian orders will be sent by overnight delivery. NZ orders should take up to 3 business days for delivery.
Delivery to all Australian mainland locations and Tasmania is a flat rate of $13.20, irrespective of order quantity. Once shipped, your order will take from 1-3 days to be delivered. Small orders will go via Express Post; larger orders via Toll Priority. Upon shipping you will be sent a tracking number.
New Zealand orders:
Delivery to New Zealand is a flat rate of AU$15.00. Once shipped, your order will take from 4-5 days to be delivered. Customs NZ does not collect duty and GST where the total revenue payable on any one importation is less than NZ$60 (ie 15% of the Invoice total in NZ$ including freight and duties is below NZ$60). This would be an order less than AUD360 (less than NZ$400). Above this amount you will need to pay duties and GST to NZ Post to release your order. If your order is over NZ$1,000, you also need a Client Code.
How long until we ship your order?
Within a few minutes of placing an order, you will receive an email confirming your order details. We generally dispatch your order within 12 hours. If any product is out of stock, it may take up to 7 days for us to dispatch; we receive weekly top up deliveries every Tuesday.
If you wish to query a delivery please contact us at the email address on your order confirmation. Other contact details are also on our website under "Contact".